Steve owned a consulting firm with a few staff members. On occasion, he hired contractors
to supplement his team. During one of his projects while hiring several contractors, he
had experienced high long distance fees that were unaccounted for.
When he looked for phone systems he needed a solution to track consulting
activity and also wanted to maintain security on who was authorized to make long distance
calls. InfoStructure’s small business phone solution offered the right phone solution.
Account codes were assigned for each client. Every time long distance phone calls
were placed the phone system required a valid account code. By requiring a valid account
code this kept the long distance phone service secure. Without a valid account code,
long distance phone calls couldn’t be placed, thus long distance fees were manageable.
In addition, all phone activity was linked to each client for billing purposes. The customized
reporting allowed Steve to quickly tally client bills as well as account for all phone activity.
Other side benefits Steve encountered were lower phone fees overall, as well as
additional phone features like three-way calling and caller ID.
Find out how InfoStructure customizes phone systems to
suit your business’ phone needs. Call InfoStructure at 541.773.5000