Tag Archives: unified communications

Voice in the Cloud

What do you have when you integrate business class IP phones, a PC interface with advanced PBX management functions plus a wide array of user features, high definition voice, as well as local and long distance service, all provided from the cloud on a unified platform?…InfoTalk Pro.

InfoTalk Pro, the latest product of InfoStructure, represents a new era of IP cloud communications, where voice and data are uniquely unified on the desktop to provide a powerful communications application. With extensive telephony functions accessible through your browser interface, you can now simply point-and-click your way to making new calls, accessing your call history, dialing an employee’s extension, managing your user features, originating a conference call, administering new phone numbers, receiving calls, and much more. All of the functionality is “hosted” in the InfoStructure network, relieving you of the standard PBX maintenance responsibility and associated costs. And because InfoTalk Pro is provided as a managed service, not a phone system, you don’t incur the huge capital cost in purchasing a traditional PBX system!

In addition to cost savings, InfoTalk Pro translates into many other benefits:

 Flexibility – real time moves, ads & changes
 Productivity – ease and speed of use
 Scalability – grows with your business
 Mobility – usable via the Internet anywhere on the planet
 Reliability – maintained by InfoStructure 7 X 24 for you
 Controllability – user and management system controls

To receive a quote for your business on InfoTalk Pro, give us a call at 541-842-8214 or visit our website section on Unified Communications.

Top 10 Predictions for 2011

2011 will be an exciting year for the telecom industry, which will make strides in innovation and productivity, driven mainly by IP cloud-based services and wireless network enhancements. However, not all will be peaches and cream, as the industry will continue to experience change. Below are our top ten predictions:

1.      Thanks to the iPhone, its growing app’s, and, above all, the deployment of 4G networks, mobile will grab most of the industry headlines.

2.      In the wake of Craig McCaw stepping down as its chairman of Clearwire, the company’s performance will disappoint its investors throughout the year.

3.      Different variations of what we know as Unified Communications (UC) will achieve mass market adoption, along with other new IP based services. Increased productivity resulting lower costs and greater efficiencies will continue to drive the success of UC.

4.      Free VoIP offered by Skype and Google will gain greater consumer market share while value-added, business VoIP will be sold at a premium with excellent ROI.

5.      Broadsoft’s stock will decline by 50% from its 52 week high before it will climb again to new highs.

6.      Competitive pressures will force customer service standards to improve across all telecom sectors; people are fed up with inadequate automated solutions, broken processes, and unintelligible foreign accents.

7.      The FCC will obsess about net neutrality as its main focus and anything else will be a distant second.

8.      The Qwest and CenturyLink merger will encounter network integration issues resulting in service delivery problems to its business customers.

9.      In IPTV adoption, China will surpass Europe as world market leader.

10.    InfoStructure will experience its greatest growth year in its 17 year history.

Happy New Year!