InfoStructure Honored as Best Small Business at Medford Chamber’s 2014 Excellence in Business Awards

InfoStructure Owners Jeff Rhoden, Scott Hansen and Chad Cota

InfoStructure Owners Jeff Rhoden, Scott Hansen and Chad Cota

Medford, Oregon – September 11, 2014 – InfoStructure is honored to accept this year’s, “Business Excellence, Small – Sized Business” award.

The Medford Chamber’s Excellence in Business Awards and Annual Meeting features those honored by the Chamber of Medford/Jackson County for exhibitions of leadership, community support, individual and community based excellence as well as those aspiring new members that have dedicated thier time, goods and energy to enhancing our community and the valley we live in.

Photo by Gerry Katz.

InfoStructure Acquires Rio Networks

Medford, Oregon – July 26, 2013 – InfoStructure, a new generation provider of voice and data services, today announced its acquisition of Rio Networks, a facilities based communications company previously owned by the Cow Creek Tribe of Umpqua Indians.

The agreement more than doubles their staff size, nearly triples their revenue and enables InfoStructure to offer more small business and enterprise services from their own private network to every major market in the state.

InfoStructure’s Managing Partners, Jeff Rhoden & Scott Hansen, see the move by their company as a natural evolution in the company’s growth.

“Buying the company you used to work for is always satisfying but in this case it’s also a strategic investment in the network and personnel that will allow us to fulfill our long term growth strategy,” Jeff Rhoden said.

Scott Hansen also sees the benefits with their acquisition.

“On a personal level, the story of acquiring a company that we worked for over a decade ago is pretty cool, but accomplishing this with a business partner that I have known since pre-school makes it special. On a business level, the opportunities that the combined companies have are incredible. I am very excited to put our plans in action and work closely within each Oregon community that we now offer services,” Scott Hansen said.

InfoStructure continues to emerge as a successful player in the IP Cloud space, leveraging the power of the Internet and the many voice and data services that it hosts within its network. In business since 1994, the company has managed to flourish through the economic storms and grow its workforce, its customer base and its bottom line.

For more information on InfoStructure, visit infostructure.net or call 541-773-5000.

Contact:
InfoStructure Support
support@infostructure.net
541-842-8216 (phone)
infostructure.net

About InfoStructure

InfoStructure (infostructure.net) represents a new generation of telecommunications providers harnessing the power of the Internet and providing network services for small and medium businesses in the Western US. In business since 1994, the company started as an ISP providing Internet access in southern Oregon, and by 2003, it transitioned into voice services as a CLEC ß(competitive local exchange carrier) and began offering traditional business and residential phone services. By 2007, InfoStructure began developing its fully redundant IP network and offering business VoIP. Today the company offers a wide range of IP voice and data services, as well as traditional telephone and Internet services.

About Rio Networks

Rio Networks (rionetworks.com) is an Oregon owned and operated provider of leading edge business communication and cloud services including phone, email, data and Internet. Coverage areas include Portland, Hillsboro, Oregon City, Woodburn, Salem, Albany, Corvallis, Eugene, Springfield, Redmond, Bend, La Pine, Roseburg, Grants Pass, Medford, Ashland and more. Rio Networks services the business communities of Oregon with an industry leading 96 percent customer satisfaction score.

InfoStructure Joins Forces with Extreme Makeover

Medford, Oregon – September 20, 2011 – InfoStructure, a telecom solutions provider based in Talent, Oregon, joined other local and national companies to sponsor an event hosted by Extreme Makeover: Home Edition that forever changed the lives of an Oregon family with autistic children.

For several years, C.J. and Lindsay McPhail supported children with medical disabilities in their community through Southern Oregon Sparrow Clubs, a regional chapter which C.J. helped to start. It was during his tenure with Sparrow Clubs that the McPhails learned that two of their own children had autism. Their home, which sits on a large wooded property, presented challenges for proper treatment of their children’s condition. Being an old structure, it lacked the appropriate heating, wiring, plumbing and ventilation to accommodate their unique needs. Enter Extreme Makeover: Home Edition – a TV show that engages the community and helps a family that needs a new home. On September 7th, Extreme Makeover: Home Edition announced the McPhail family as the new recipient of a complete overhaul of their Medford home.

When managing partners of InfoStructure, Scott Hansen and Jeff Rhoden, learned of the news, becoming a sponsor of the makeover event was especially meaningful because both are friends of the McPhails. According to Scott, “I’ve known C.J and Lindsay for years. They’re great people and very deserving of this wonderful event provided by Home Extreme Makeover Edition. Knowing the kinds of people CJ and Lindsay are, they will use this house to pour their hearts into many children with special needs in our community for years to come.”

While the McPhail family enjoyed a vacation at the new Aulani Disney Resort & Spa in Hawaii, the Extreme Makeoever design team, along with community volunteers, worked diligently to complete the entire renovation in a week. This marked the show’s 200th home makeover.

InfoStructure continues to emerge as a successful growth company in the IP cloud space, leveraging the power of the Internet to provide a wide range of voice and data services that it hosts within its IP network. In business since 1994, the company serves small and medium businesses with both traditional communications services, as well as its expanding suite of IP services. InfoStructure has steadily grown its workforce and customer base since its inception, and it currently serves over 5,000 customers primarily in the Pacific Northwest. For more information on InfoStructure, see www.infostructure.net.
Extreme Makeover: Home Edition, the Emmy award-winning reality program now entering its ninth season, is produced by Endemol USA, a division of Endemol Holding. It’s executive-produced by Brady Connell and George Verschoor. David Goldberg is Chairman, Endemol North America. The show airs Sundays from 8 to 9 p.m. ET on ABC.

InfoStructure Sharpens its Focus Upon Business Solutions

Talent, Oregon – July 21, 2011 – Last month, we announced Ashland Home Net’s acquisition of our Ashland residential Internet customers served from the Ashland Fiber Network. This came as a surprise to some, since InfoStructure had its origin in Ashland as an ISP (Internet Service Provider) 17 years ago and had been known as such ever since. The fact is we have been evolving from our ISP-only model since 2003 and are now a certified telecom carrier offering a wide range of services throughout Oregon and nearby states. We’d like to share with you a brief company history and our vision going forward.

InfoStructure had been thriving as an Ashland ISP since 1994 for nearly a decade when Prime Time Ventures, owned by Jeff Rhoden, Scott Hansen and Chad Cota – three Ashland natives, acquired the company and kept the InfoStructure name. Jeff and Scott, still managing partners today, already had eight years of telecom experience operating GCW Communications Consultants in Oregon. The vision for the newly acquired InfoStructure was first to become a certified telecom carrier with a broad range of voice and data services mainly for small and medium businesses throughout Southern Oregon, which came to fruition from 2005 to 2009. While we still served thousands of residential customers, our focus continued to be largely on commercial accounts.

The second stage of the vision was to seize the burgeoning opportunity in business VoIP technology. So around two years ago, we began investing in our IP network and turning up businesses on VoIP phone lines, known as SIP trunks, with a new nationwide footprint. Last year, additional investments were made both in VoIP networking and hiring new employees to support our growth. We began the first stage of developing a leading-edge, hosted VoIP PBX platform with a partner company in Las Vegas, which we see as the greatest opportunity for us and, moreover, the greatest value for our business customers over the next decade. We also hired a seasoned marketing executive, Jeff Marlow, and account management executive, Chris Wick, with over 40 years of combined telecom experience.

This year, our development initiatives in our hosted VoIP PBX platform continue and we’re already successfully deploying services to business customers. Just recently, we also hired three new highly talented and experienced employees with extensive telecom experience:

Trisha White – Customer Service Manager with five years of telecom customer management experience with Shared Communications/ATG. Trisha has an excellent track record in customer service and knows the industry well.
Teri Woods – Account Manager with fifteen years of telecom sales experience with Charter, Voice-Tel and Shared Communications/ATG. Terry is an expert in customer base development and growth.
Kitty Whitt – Comptroller with four years of telecom regulatory experience with Telecom Professionals, Inc. in Oklahoma and Rio Networks in Roseburg, Oregon. Kitty is very savvy in legal and tax compliance.

These are exciting times for our business and our industry and we’re honored to serve you as a business customer!

InfoStructure Transfers Residential Fiber Customers to Ashland Home Net

Ashland, Oregon – June 24, 2011 – InfoStructure, a telecommunications provider based in Talent, Oregon, announced the acquisition of its residential fiber Internet customer base in Ashland by cable TV provider Ashland Home Net.

InfoStructure, originally founded in Ashland in 1994 and currently operated by managing partners, Jeff Rhoden and Scott Hansen, has greatly expanded its regional service reach through its carrier partner network. In recent years, the company has become more focused on business VoIP and data solutions and the transfer of their Ashland residential Internet customers represents another step in that direction.

According to Jeff Rhoden, “This move is beneficial for all – the customers, Ashland Home Net and InfoStructure. The customers will be better served because they will have a provider located right in Ashland that can offer a better selection of residential services, including cable TV. Internet service will not be affected in any way because it will remain on the Ashland Fiber Network. The customers can even keep the email addresses that they currently have. In addition, this move will give Ashland Home Net a broader base of local customers, and it allows InfoStructure to better focus on our strong suit – serving small to medium sized businesses.”

Jim Teece, President & CEO of Ashland Home Net, agrees. “We’re excited about this acquisition; it’s a natural fit with our residential cable TV and Internet model. The transition should be seamless and transparent for everyone because the customers will remain on the same network, and most importantly, we believe that our new customers will be very pleased with the service packages that we can offer them.”

The transfer will be effective on July 1st.

Ashland Home Net is the largest ISP in Ashland, exclusively offering Ashland Fiber Network services to Ashland residents. Ashland Home Net offers Cable TV and Internet Phone services as well as AFN’s high-speed Internet. Conveniently located next to Safeway, Ashland Home Net also provides local technical support and computer repair.

InfoStructure continues to emerge as a successful growth company in the IP cloud space, leveraging the power of the Internet to provide a wide range of voice and data services that it hosts within its IP network. In business since 1994, the company serves small and medium sized businesses with both traditional communications services, as well as its expanding suite of IP services. InfoStructure has consistently grown its workforce and its customer base since its inception, and it currently serves over 5,000 customers primarily in the Pacific Northwest.

InfoStructure Becomes a Preferred Voice Services Provider to Lithia Motors

Southern Oregon telecom provider serves one of America’s largest auto retailers.

Medford, Oregon, June 15, 2011 – InfoStructure, a telecommunications solutions provider based in Talent, Oregon, announced its customer relationship with Lithia Motors (NYSE stock symbol – LAD), one of America’s largest automotive retailers with stores throughout the Western and Midwest United States. In ten Lithia store locations, InfoStructure now is a preferred provider of voice communications services designed for multi-location businesses.

According to Kyra Drennan, Vice President of Computer Services at Lithia’s corporate headquarters in Medford, Oregon, “We have InfoStructure communications serving ten stores in Nevada and California, and overall we are quite pleased with their service, as well as their customer support.”

InfoStructure offers a broad suite of voice and data solutions, ranging from hosted VoIP – a PBX replacement alternative provided as managed service, along with other cloud-based services, as well as traditional local phone, long distance and Internet broadband. Through the reach of its partner network, the company can readily turn up customers with multiple sites just about anywhere in the country. Jeff Rhoden, Managing Partner of InfoStructure, states, “We’re proud to have a widely acclaimed, multi-location company like Lithia Motors as an enterprise customer and be able to meet the rigorous communication demands of their type of business.”

The current corporate locations of both Lithia Motors and InfoStructure exist within seven miles of each other in Southern Oregon and in relatively close proximity to the park space in downtown Medford where Lithia plans to construct a 65,000 square foot headquarters building. Lithia is committed to supporting the local community and aligning with local business when it can.

Lithia Motors is a publicly traded company (NYSE stock symbol – LAD). Founded as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon in 1946, the company has grown throughout several states to become one of America’s largest automotive retailers featuring most domestic and import franchises. Lithia’s continued success has been the result of its focus on providing the customer with “an honest and simpler buying and service experience.” For more information on Lithia Motors, see www.lithia.com.

InfoStructure continues to emerge as a successful growth company in the IP cloud space, leveraging the power of the Internet to provide a wide range of voice and data services that it hosts within its IP network. In business since 1994, the company serves small and medium businesses with both traditional communications services, as well as its expanding suite of IP services. InfoStructure has consistently grown its workforce, its customer base, and its bottom line since its inception, and it currently serves over 5,000 customers primarily in the Pacific Northwest.

InfoStructure Launches Business VoIP Application – InfoTalk Pro

Southern Oregon telecom carrier provides small and medium businesses
with a “big corporation” solution for the desktop.

Medford, OR, April 19, 2011 – InfoStructure, a telecom solutions provider based in Talent, Oregon, announced the release of its latest product – InfoTalk Pro, an all-in-one voice and data solution which integrates the PC and IP phone and provides a rich array of PBX features on a platform that is scalable, mobile, user friendly and cost effective.

InfoTalk Pro elevates the communications capabilities of small and medium business to new levels. Through a unique browser interface, a user can simply point-and-click to accomplish several call management functions that don’t exist on traditional phone systems, making business communications easier, quicker and more efficient. As a managed service, InfoTalk Pro also eliminates the need for an on-premise phone system and reduces associated costs because all of its functions are “hosted” on application servers within InfoStructure’s IP network.

According to Scott Hansen, Managing Partner of InfoStructure, “InfoTalk Pro was modeled primarily after leading commercial IP systems that are affordable mainly to large companies. We incorporated the best features of those systems, uniquely integrated them into our platform, and now offer them as a service to small and medium businesses. Essentially, InfoTalk Pro eliminates the complexity, the capital expenditure, the on-going maintenance and repair costs, and many functional limitations associated with customer owned phone systems and related services. “

InfoTalk Pro is available in three different plans with both fixed and usage-based monthly pricing per phone station. If a company has varying communication needs per employee or department, all three plans may be selected within one account for single or multi-location applications.

InfoStructure continues to emerge as a successful growth company in the IP cloud space, leveraging the power of the Internet to provide a wide range of voice and data services that it hosts within its IP network. In business since 1994, the company serves small and medium businesses with both traditional communications services, as well as its expanding suite of IP services. InfoStructure has consistently grown its workforce, its customer base, and its bottom line since its inception, and it currently serves over 5,000 customers primarily in the Pacific Northwest.

For more information on InfoTalk Pro, see our website at business-voip.html.
InfoStructure represents a new generation of telecommunications providers harnessing the power of the Internet and providing network services for small and medium businesses in the Western US. In business since 1994, the company started as an ISP providing Internet access in southern Oregon, and by 2003, it transitioned into voice services as a CLEC (competitive local exchange carrier) and began offering traditional business and residential phone services. By 2007, InfoStructure implemented a fully redundant IP network and began offering business VoIP. Today the company offers a wide range of IP voice and data services, as well as traditional telephone and Internet services. For more information, visit www.infostructure.net.

InfoStructure Provides Hosted VoIP Solution for Coldwell Banker Commercial NW

Southern Oregon telecommunications provider targets real estate as one of several
vertical markets that will benefit from its hosted VoIP platform.

Medford, OR, March 30, 2011 – InfoStructure, a telecom solutions provider based in Talent, Oregon, announced the pre-launch of InfoTalk Pro – a feature-rich, hosted VoIP platform, with Coldwell Banker Commercial NW of Medford, Oregon, an affiliate of Coldwell Banker Commercial – a worldwide leader in the commercial real estate industry.

An integrated voice and data solution, InfoTalk Pro combines desktop PBX features with point-and-click telephony functions, resulting in a powerful, user-controlled communications platform with the “hosted” applications residing within the InfoStructure network.

According to Thomas Fischer, owner/broker of Coldwell Banker Commercial NW, “We’re really pleased with InfoStructure’s hosted IP solution. Not only are we reducing our communications costs by not having to purchase a new phone system, we’re also enabling our agents and customers to communicate more effectively, which translates into greater productivity.”

InfoTalk Pro represents a growing trend towards IP cloud services rather than traditional TDM services because of their scalability, ease of use, and cost reduction. Jeff Rhoden, Managing Partner at InfoStructure, considers the pre-launch of InfoTalk Pro very timely. “InfoTalk Pro is poised to take off amidst a new era of telecommunications, which has long anticipated a surge in business class VoIP services. That surge has already begun, and we believe that we are well positioned to capitalize on it. We’ve already been experiencing customer demand in small and medium size businesses within several vertical markets, such as education, finance, real estate, and software technology.”

InfoStructure continues to emerge as a successful growth company in the IP cloud space, leveraging the power of the Internet to provide a wide range of voice and data services that it hosts within its IP network. In business since 1994, the company serves small and medium businesses with both traditional communications services, as well as its expanding suite of IP services. InfoStructure has consistently grown its workforce, its customer base, and its bottom line since its inception, and it currently serves over 5,000 customers primarily in the Pacific Northwest. For more information on InfoStructure, see www.infostructure.net.

Coldwell Banker Commercial NW, located in Oregon’s Rogue Valley, has become one of the dominant commercial real estate firms in Southern Oregon by focusing on the needs and interactions of people, places and processes. It is connected to the most powerful real estate network in the Nation – the Coldwell Banker Commercial organization, which is comprised of over 260 companies and almost 3,000 professionals throughout the U.S., as well as internationally. For more information on Coldwell Banker Commercial NW, see www.cbcommercialnw.com.

InfoStructure Expands into Pittock

Oregon based telecommunications provider expands its IP network into the Pittock Internet Exchange
in Portland – one of the largest telecom hubs in the US.

Portland, Oregon – February 24, 2011 – Infostructure, a new generation provider of IP cloud services, today announced its network expansion into the Pittock Internet Exchange in Portland, Oregon – one of the largest telecommunications hubs in the US.

Fueled by customer growth in IP cloud services and the need for greater network capacity, reliability and scalability, InfoStructure has upgraded its IP network by establishing a point of presence into Pittock, which hosts many tier-1 carriers such as AT&T Local Service, Qwest Communications, Verizon Business, XO Communications and more.

InfoStructure’s Managing Partner, Jeff Rhoden, sees the move by his company as a natural evolution in the company’s growth.

“Our network expansion into Pittock accommodates our customer growth and satisfies the growing demand for IP cloud services of the highest quality. With the current paradigm shift towards IP services such as VoIP, hosted PBX, Business VoIP, cloud computing and other IP-driven services, we are attempting to stay ahead of the curve by fulfilling the growing demand for those services while, at the same time, continuing to provide our traditional TDM voice and data services.”

In addition, InfoStructure will connect its network through NWAX (Northwest Access Exchange), a member based network exchange which improves Internet performance by its ability to minimize router hops.

InfoStructure represents a new generation of telecommunications providers harnessing the power of the Internet and providing network services for small and medium businesses in the Western US. In business since 1994, the company started as an ISP providing Internet access in southern Oregon, and by 2003, it transitioned into voice services as a CLEC (competitive local exchange carrier) and began offering traditional business and residential phone services. By 2007, InfoStructure implemented a fully redundant IP network and began offering business VoIP. Today the company offers a wide range of IP voice and data services, as well as traditional telephone and Internet services. For more information, visit www.infostructure.net.

InfoStructure Expands into New Markets with Mammoth Networks

InfoStructure expands into new geographic markets with IP cloud services
through its networking partner – Mammoth Networks.

Portland, Oregon – February 7, 2011 – Infostructure, a new generation provider of IP cloud services, today announced its agreement with Mammoth Networks, a nationwide wholesale broadband provider, to extend its coverage throughout the US.

The agreement enables InfoStructure to provide its suite of IP cloud services to small and medium size businesses outside of its current footprint, which largely mirrors the 14 state region of Qwest, and into all of the lower 48 states.

InfoStructure’s Managing Partner, Jeff Rhoden, sees the move by his company as a natural evolution in the company’s growth.

“With our expanding suite of business communication services and our focus upon the IP cloud, our relationship with Mammoth will enable us to access more businesses in new geographic markets and fulfill our long term growth strategy.”

Brian Worthen, CEO of Mammoth Networks, also sees the relationship with InfoStructure as mutually beneficial.

“We are excited to work with Infostructure. We have established a reciprocal relationship where we increase our presence in Oregon, and Infostructure has access to our nationwide footprint.”

InfoStructure continues to emerge as a successful player in the IP cloud space, leveraging the power of the Internet and the many voice and data services that it hosts within its network. In business since 1994, the company has managed to weather economic storms and grow its workforce, its customer base and its bottom line throughout the recession. It currently serves over three thousand customers primarily in the Pacific Northwest.